Help and contact

registration

On our website www.granbarrel.com we offer you two possibilities of registration..

  1. You can create a guest account during the ordering process. All your entered data will be used for this one order and will be deleted after placing the order.
  2. You have the possibility to create a customer account. Your payment and shipping information will be stored. Another advantage is that you can view your orders at any time. In addition, you can create a notepad with a customer account, in which the products are not placed directly in the cart, but can be moved at any time from the notepad to the cart.

order

By clicking on a product, you will receive detailed information about the product, its price and availability. If you want to buy a product, simply enter the desired number in the appropriate input field and click on the shopping cart symbol. You will find the entry field and the cart symbol next to or below the price information of each product. You then have the opportunity to continue browsing the online shop or to continue in the ordering process by clicking on the shopping cart. In the shopping cart you can change the desired quantity. If you want to order the selected product

quality

All information about our quality requirements can be found under the link Natural Stone Technology.Link to the natural stone barrel.

payment information

Our payment guidelines and information on payment options can be found here.

shipping

Our shipping guidelines and shipping information can be found here.

returns

What are our return policies?

data protection

Our privacy policy can be found here

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Forget Login Data?

If you have forgotten your access data, you can reset it under the button for my account. Click on "forgot password" and follow the instructions on the screen.

My account

In the top navigation bar, you can access your personal customer profile under the "Sign up" link. Click on this link and follow the login instructions. Under the menu item "Personal data" you can change your master data such as e-mail address, telephone number or create different delivery addresses. In addition, you have the opportunity to view your orders and under "Merzettel" your observed products.

Help and contact
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